Device Reboot

Account and device safety

For suspicious behavior, scam concerns, pop-ups, account worries, or a safer plain-language review of what happened.

What this page covers

Help with scam concerns, suspicious pop-ups, account questions, and safer everyday device habits.

  • Suspicious pop-up or scam concern triage
  • Safer account and device habit review
  • Plain-language next-step guidance
  • Business or personal device safety questions

What is safe to send

  • What feels off
  • Which device or account type is involved
  • Whether this is personal or business-related

What not to send

  • Passwords or MFA codes
  • Recovery codes
  • Screenshots containing private account details

Next step

Describe the concern at a high level. Staff reviews before asking for safer follow-up detail.

Request help