Repair or diagnostics

What this page covers

Reviewed device repair and diagnostics intake for computers, phones, and unstable devices.

• Laptop, desktop, phone, and tablet symptom triage
• Startup, display, battery, keyboard, and performance concerns
• Repair-fit review before a booking or checkout path
• Safer next-step guidance when more detail is needed

What is safe to send

• The device type or model if you know it
• What happens when you try to use it
• When the problem started

What not to send

• Device passcodes or account passwords
• Recovery codes or one-time codes
• Payment or card details